parent/guardian Archives - Virtual Virginia https://virtualvirginia.org/support_tags/parent-guardian/ Wed, 26 Mar 2025 13:35:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://virtualvirginia.org/wp-content/uploads/2022/10/cropped-favicon-1-32x32.png parent/guardian Archives - Virtual Virginia https://virtualvirginia.org/support_tags/parent-guardian/ 32 32 How to view a Parent Auditor Account https://virtualvirginia.org/article/view-parent-auditor-account/ Tue, 09 May 2023 13:33:40 +0000 https://virtualvirginia.org/?post_type=article&p=2077 To view the login information for an existing Parent Auditor Account as a counselor or coordinator, follow these steps: If a Parent Auditor Account is not present, then you will need to create the Parent Auditor Account.

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To view the login information for an existing Parent Auditor Account as a counselor or coordinator, follow these steps:

  1. Using your counselor ID and password, log in to Genius. If you can’t remember your password, click the “recover password” link.
  2. Click the Students tab at the top of the page.
  3. Click the name of the student whose information will be updated.
  4. Click Parent Auditor Accounts under Main Information.

If a Parent Auditor Account is not present, then you will need to create the Parent Auditor Account.

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Email address requirements https://virtualvirginia.org/article/email-address-requirements/ Tue, 28 Feb 2023 15:32:01 +0000 https://virtualvirginia.org/?post_type=article&p=1947 Please note the requirements below for student and parent/guardian email addresses in the Genius SIS. Student Email Addresses Parent/Guardian Email Addresses

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Please note the requirements below for student and parent/guardian email addresses in the Genius SIS.

Student Email Addresses

  • A unique, school-approved student email address is required as a condition of enrollment. Instructors will contact the student at this email address, so the email account must be active and regularly checked by the student.
  • For grades K–3, consider using the parent/guardian’s email address for the student’s email address. For grades 4–12, the student email address cannot match the parent/guardian’s, counselor’s, or mentor’s email address. If the school does not provide school-assigned email addresses to its students, then a personal email address for the student must be provided.

Parent/Guardian Email Addresses

  • A unique parent/guardian email address is required as a condition of enrollment. Instructors and Virtual Virginia administration will contact the parent/guardian at this email address with important information about their child, so the email account must be active and regularly checked by the parent/guardian.
  • For grades K–12, the parent/guardian email address cannot match the counselor’s or mentor’s email address. For grades 4–12, the parent/guardian’s email address cannot match the student’s email address.
  • If the parent/guardian says they do not have an email account, they are required to create a free personal email account. Virtual Virginia recommends Gmail as a free option for this requirement.

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How to make a payment with a Parent/Guardian Auditor Account https://virtualvirginia.org/article/how-to-make-a-payment-with-a-parent-auditor-account/ Tue, 28 Feb 2023 15:00:30 +0000 https://virtualvirginia.org/?post_type=article&p=1943 To make an enrollment fee payment using your Parent Auditor Account, follow the instructions below:

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To make an enrollment fee payment using your Parent Auditor Account, follow the instructions below:

  1. Using your Parent Auditor Account ID and password, log in to the Genius SIS. If you can’t remember your password, click the “Recover Your VVA Password” link.
  2. Click Make a Payment on the left side of the page.
  3. Click to mark the checkboxes for the enrollment(s) you wish to pay.
  4. Enter your credit/debit card information. (MasterCard, Visa and Discover accepted)
  5. Click Submit.
    • Important: Do not click the “Submit” button more than once when making your payment, and do not refresh the page. This may result in duplicate charges to your card. Once your payment has been processed, you will receive a confirmation email.

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Can a parent/guardian serve as a student’s VVA Mentor during Summer Session? https://virtualvirginia.org/article/can-a-parent-guardian-serve-as-a-students-vva-mentor-during-summer-session/ Mon, 27 Feb 2023 16:05:23 +0000 https://virtualvirginia.org/?post_type=article&p=1920 A VVA Mentor is required for every student enrolled in a Virtual Virginia course. For Summer Session, a parent/guardian may serve as a mentor at the school’s discretion. Please discuss this with the student’s enrolling school counselor. Read more about the role of VVA Mentors.

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A VVA Mentor is required for every student enrolled in a Virtual Virginia course. For Summer Session, a parent/guardian may serve as a mentor at the school’s discretion. Please discuss this with the student’s enrolling school counselor.

Read more about the role of VVA Mentors.

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Do full-time students work from home or school? https://virtualvirginia.org/article/do-full-time-students-work-from-home-or-school/ Mon, 27 Feb 2023 15:08:00 +0000 https://virtualvirginia.org/?post_type=article&p=1913 Virtual Virginia courses may be accessed at any time from any place that has a computer with internet access. The decision to allow students to take courses from home or an alternative location is a decision made by their local public school; students and families should work with their local public school to determine the […]

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Virtual Virginia courses may be accessed at any time from any place that has a computer with internet access. The decision to allow students to take courses from home or an alternative location is a decision made by their local public school; students and families should work with their local public school to determine the best fit.

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What are the responsibilities of the school and school division for a full-time VVA student? https://virtualvirginia.org/article/what-are-the-responsibilities-of-the-school-and-school-division-for-a-full-time-vva-student/ Mon, 27 Feb 2023 15:05:32 +0000 https://virtualvirginia.org/?post_type=article&p=1911 For all Virtual Virginia courses, local schools must provide a local school counselor, a local mentor, all student services, and an adequate study area, and ensure access to computers, high-speed internet, headphones with microphones, a telephone, as well as other required hardware and software, as outlined in the Technology section of the VVA Handbook. Any required […]

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For all Virtual Virginia courses, local schools must provide a local school counselor, a local mentor, all student services, and an adequate study area, and ensure access to computers, high-speed internet, headphones with microphones, a telephone, as well as other required hardware and software, as outlined in the Technology section of the VVA Handbook. Any required textbooks and lab materials are the responsibility of the local school.

The local school has the authority to designate a parent or guardian as a mentor for full-time students.

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How to deactivate a Parent/Guardian Auditor Account https://virtualvirginia.org/article/how-to-deactivate-a-parent-guardian-auditor-account/ Mon, 27 Feb 2023 14:16:14 +0000 https://virtualvirginia.org/?post_type=article&p=1896 Parent/guardian auditor accounts must be deactivated by Virtual Virginia. Please contact support@virtualva.org for assistance.

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Parent/guardian auditor accounts must be deactivated by Virtual Virginia. Please contact support@virtualva.org for assistance.

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How to create a Parent Auditor Account https://virtualvirginia.org/article/how-to-create-a-parent-guardian-auditor-account/ Mon, 27 Feb 2023 14:14:59 +0000 https://virtualvirginia.org/?post_type=article&p=1895 A Parent Auditor Account enables parents/guardians, via the Genius SIS, to access teacher contact information, monitor student login activity, and view course grades. To view if a Parent Auditor Account already exists for a student, follow these instructions. If a Parent Auditor Account does not already exist for a student, please do the following to create one: […]

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Parent Auditor Account enables parents/guardians, via the Genius SIS, to access teacher contact information, monitor student login activity, and view course grades.

To view if a Parent Auditor Account already exists for a student, follow these instructions.

If a Parent Auditor Account does not already exist for a student, please do the following to create one:

  1. Using your counselor ID and password, log in to Genius. If you can’t remember your password, click the “forgot password” link.
  2. On the next screen, click the Students tab. This will give you a list of students.
  3. You can locate specific students in the list. Click on a student’s name to visit their student page.
  4. In the menu on the left, click Parent Auditor Account. Here, you can see if a Parent Auditor Account already exists for this student.
    • If a Parent Auditor Account exists for this student and the email address is correct, you don’t need to go further. Please do not create a duplicate Parent Auditor Account!
    • If a Parent Auditor Account exists for this student and the email address is incorrect or needs to be updated, please contact VVA Support at support@virtualva.org.
    • If a Parent Auditor Account does not exist for this student, proceed to the next step.
  5. To create a Parent Auditor Account, enter the first name, last name, and email address for the parent/guardian requesting the Parent Auditor Account.
  6. Click Create. The account will be created, and an automated email will be sent to the parent/guardian with instructions on how to set up their password and access their account.
  7. Please share with the parent/guardian the URL of the Parent Auditor Account web page: https://www.virtualvirginia.org/parents/parent-auditor-accounts. This page also provides account access instructions.

For questions and additional information about registration and enrollment in Genius, email support@virtualva.org.

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