{"id":2191,"date":"2023-07-17T10:13:55","date_gmt":"2023-07-17T14:13:55","guid":{"rendered":"https:\/\/virtualvirginia.org\/?post_type=article&p=2191"},"modified":"2023-10-10T11:05:48","modified_gmt":"2023-10-10T15:05:48","slug":"lost-password","status":"publish","type":"article","link":"https:\/\/virtualvirginia.org\/article\/lost-password\/","title":{"rendered":"How to retrieve a lost or forgotten VVA password"},"content":{"rendered":"\n

If you lose or forget your VVA password, follow these instructions:<\/p>\n\n\n\n

    \n
  1. Before proceeding, you must have your VVA username,<\/strong> which is not<\/strong><\/em> your email address. If you do not know your VVA username, either contact VVA Support at support@virtualva.org from the email address associated with the VVA username or request the username from the local counselor\/coordinator responsible for VVA enrollments.<\/li>\n\n\n\n
  2. Once you have your VVA username, go to the VVA Recover Password page.<\/strong><\/a><\/li>\n\n\n\n
  3. In the “Login” text field, enter your VVA username.<\/strong> (Do not<\/em> enter your email address.) Click the Submit<\/strong> button.<\/li>\n\n\n\n
  4. An automated message will be sent to your email address associated with the VVA username. Find the temporary password in that message.<\/li>\n\n\n\n
  5. Go to the VVA Login page.<\/strong><\/a><\/li>\n\n\n\n
  6. Enter your VVA username and temporary password in the appropriate fields and click the Sign me in<\/strong> button. We recommend that you do not copy\/paste<\/em> your temporary password, which may insert invisible spaces and prevent you from logging in successfully.<\/li>\n\n\n\n
  7. You will be prompted to create a new password. Enter a new, strong password in both text fields and click the Change Password<\/strong> button.<\/li>\n<\/ol>\n\n\n\n
    <\/div>\n\n\n\n

    If successful, you will see your VVA dashboard!<\/p>\n\n\n\n

    Remember to keep your new password private so that your VVA account will remain secure.<\/p>\n","protected":false},"featured_media":0,"template":"","support_tags":[172,127,173,135,170],"section":[71],"class_list":["post-2191","article","type-article","status-publish","hentry","support_tags-forgot","support_tags-login","support_tags-lost","support_tags-password","support_tags-username","section-registration-grades-account-creation"],"acf":[],"yoast_head":"\nHow to retrieve a lost or forgotten VVA password - Virtual Virginia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/virtualvirginia.org\/article\/lost-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to retrieve a lost or forgotten VVA password - Virtual Virginia\" \/>\n<meta property=\"og:description\" content=\"If you lose or forget your VVA password, follow these instructions: If successful, you will see your VVA dashboard! 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